Privacy Policy

How we respect and protect your personal information

Introduction

At Calmtopia, we understand that your privacy is important to you. We are committed to protecting the privacy of our users and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, and services (collectively referred to as the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

Last Updated: February 29, 2024

Information We Collect

We collect different types of information to provide and improve our Services:

Personal Information

When you create an account or use our Services, we may collect:

  • Your name and email address
  • Your profile information
  • Your account login credentials
  • Billing information when you subscribe to our services

Usage Data

When you use our Services, we may collect information about:

  • Your meditation patterns and preferences
  • Your interactions with the app features
  • Your mood tracking data and journal entries
  • How you use and navigate through our Services
  • Device information including the type of device, operating system, and browser you use

How We Use Your Information

We use the information we collect for various purposes, including:

  • To create and manage your account
  • To provide, personalize, and improve our Services
  • To develop new features and functionality
  • To process payments and manage your subscription
  • To communicate with you about your account, updates, and promotional offers
  • To generate anonymized statistics and insights about mental health and meditation patterns
  • To ensure the security and proper functioning of our Services
  • To comply with legal obligations

Your mood tracking data and journal entries are used to provide personalized recommendations and insights, but are kept private and secure.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, and damage. Your data is stored on secure servers and we use industry-standard encryption protocols to protect your information during transmission.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may engage third-party companies and individuals to facilitate our Services, provide services on our behalf, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

If Calmtopia is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different Privacy Policy.

With Your Consent

We may share your personal information for any other purpose with your explicit consent.

Anonymous and Aggregated Data

We may use and share anonymized and aggregated data for any purpose. This information cannot be used to identify you.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Restriction and Objection: You can request that we restrict or stop processing your personal information under certain circumstances.
  • Consent Withdrawal: You can withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please contact us at privacy@calmtopia.com. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including:

  • Keeping you signed in to your account
  • Understanding how you use our Services
  • Remembering your preferences
  • Improving your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us:

Email: privacy@calmtopia.com
Address: 123 Peaceful Avenue, Suite 456, Tranquility, CA 94000